DERMATOLOGY FOR ANIMALS

BOARD CERTIFIED VETERINARY DERMATOLOGIST ®

877-604-8366

Email us

Updates Regarding

COVID-19COVID-19 (Novel Coronavirus)

Thank you for your patronage and continued cooperation.

Posted below are current updates and policies regarding our daily operations. 

Last updated 6/22/2020

Please call if you have any concerns or questions.

Dear Pet Parents in Tucson, Arizona   6/23/2020

We want to say thank you for being wonderful clients! Your understanding with our changes, due to the Covid virus, is appreciated. We know how hard this has been on everyone and we are doing our best to make the curbside visits less challenging, especially with the increasing temperatures. We know it is difficult not being inside with your pet but please rest assured we are doing our best. We are taking special care of your pet and doing all we can to keep everyone healthy. Our team consists of a small number of veterinary professionals and if just one of us becomes sick we are at risk of our office closing to quarantine. We are keeping up to date with the latest Arizona virus monitoring and keeping our team healthy to care for your beloved pets. We will always protect our clients and employees because we care about our community. We are looking forward to the day when we can see each other’s smiling faces but in the meantime our office will stay closed to inside visits. 


 Thank you for trusting Dermatology for Animals, our doctors and team.  

OUR SAFETY PROTOCOL

At Dermatology for Animals we are working to provide the best care for your pet and keep everyone "fit for duty". 

We still have curbside service, our lobbies are closed and we are  limiting the number of people in our practice.

Thank you for helping us keep everyone healthy & safe.

March 30, 2020

Dear Pet Parents,


The health and well-being of your pet, family, and our team members are top priority. As the situation around the coronavirus (COVID-19) continues to evolve, we want to assure you we plan to remain open during our regular business hours.


We are closely monitoring the guidance from the Centers for Disease Control (CDC) and local authorities regarding the spread of the virus to ensure we are taking the appropriate precautions and actions to keep patients, clients, and employees healthy and safe during this time.

During this time, we will be changing to a “hands-free” practice for appointments, services, and procedures. We are taking this precaution to eliminate constant contact of door handles, countertops, pens, and to aid in social distancing. By taking these safety measures, it is our goal to be able to remain open to serve the needs of our community’s pets.


Appointments

Appointments and service will be handled through a "hands-free" practice will entail:

1. Pre-schedule your appointment and bring dogs on a leash and cats in a carrier

2. Upon your arrival at the clinic, remain in your vehicle and call us to check-in

3. A team member will discuss all your needs and concerns by phone during check-in

4. A team member will meet you in the parking lot and individually bring your pet(s) in for evaluation and care

You may choose to wait in your vehicle during your pet's examination or return at a later scheduled pick up time.

Payment

Once the examination and treatments are complete, you may pay over the phone by credit/debit card. If you are paying by check or cash, a team member will take the payment at your car.


Pick Up and Drop Off

If you pet has a procedure scheduled with us, we will follow a similar protocol: we will pick your pet up from your car, check you in, and address any questions. Your veterinarian will contact you following your pet’s procedure and let you know when you pet is ready for pick-up. Call us when you get here and please stay in your vehicle. We will bring your pet to you and address any other questions you may have.


Medication and Food:

We ask that you request medication or food refills in advance via phone or email. Call us when you arrive to the hospital, payment will be taken over the phone, and we will bring the food or medication to the door.


Additional Measures we are Asking Clients to Follow:

· Please do not come to our clinic if you are experiencing flu-like symptoms or have a fever.

· Please reschedule your pet’s veterinarian appointment if you have been in contact with anyone that has had a fever or possible COVID-19 exposure.


Pets and the Coronavirus:

It is important to note that there is currently no evidence that pets can become sick with COVID-19. Infectious disease experts, as well as the CDC, World Organization for Animal Health, and World Health Organization indicate there is also no evidence to suggest that pet dogs or cats can be a source of infection with SARS-CoV-2, including spreading COVID-19 to people. More investigation is underway and as we learn more, we will update you.


The CDC and The American Veterinary Medical Association (AVMA)also have comprehensive websites with up-to-date information about COVID-19 and your pet(s). Additional information about the Coronavirus and your pets’ health are available at the following online resources:

CDC Frequently Asked Questions 

AVMA - COVID-19: FAQs FOR PET OWNERS 

AVMA - What veterinarians need to know. 

(see links below)


We value your partnership in your pet’s healthcare and appreciate your patience, understanding, and continued support. If you have any questions, please do not hesitate to contact us. 

AVMA

AVMA

COVID-19: FAQs FOR PET OWNERS

CDC

WHO

At Dermatology for Animals we are doing our best,

company-wide, to keep our team,

clients and patients safe & healthy. 

We thank you in advance for your help and concern. 

Precautions to take... 

No need to panic we've got you covered.

  •  If you are sick please reschedule your pets appointment.
  • Keep your hands washed & cover your mouth if coughing/sneezing.
  • Feel free to wait in your car until an exam room is ready. Just let us know.
  • Practice social distancing; no hand shaking or standing in close proximity.
  • We are taking extra precautions when wiping down and sanitizing all community surfaces. i.e. chairs, doorknobs, counters, keyboards, phones, light switches, etc.

Thank you for helping. If you have any questions or concerns,

please contact the office your pet visits or call 877-604-8366.

Back in office March 31, 2020

Dermatology for Animals

Oakland CA office is working remotely

For the safety of our team, clients and patients our

Oakland, California location is working

remotely, until further notice.  

Please continue to call the office number (510) 226-7477 for questions and to schedule future appointments. 

Thank you for your patronage and understanding.